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Refund/ Exchange policy

1) All product must be in original packaging, unused & unworn condition;

2) Exchange/Refund must be made within 7 working days from the day received the parcel;

3) Any item(s) couriered to us without consulting our customer service beforehand would not be entertained;

4)Customers need to pay for the shipping fee of the refund/exchange item(s);

5)Promotion item(s) are not refundable;

6)We DO NOT provide cash refund in item(s) sold; as the full amount will be refunded to the customer's account as store credit for next time purchase.


Unacceptable reasons

  • Size does not fit
  • Change of mind
  • Damage of item due to own negligence
  • Does not like the colour


Steps for Refund

1) Take a picture of the defective item and your Order ID

2) Reach us to our customer service or Instagram

3) We will handle it ASAP  


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